Zara

The AI voice receptionist for businesses that run on the phone

Never miss a call.
Zara picks up.

If your business runs on its phone, every unanswered ring is a customer deciding to try someone else. Zara answers in seconds, qualifies the request in the caller's own language, and hands you a prepared booking or a clean message to confirm. It was built first around garage-style phone workflows, where the phone rarely stops, and the same flow fits clinics, salons, trades, restaurants and anyone else who cannot always pick up.

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5native languages available
5seconds to answer, every call
24/7cover, including evenings and weekends

One assistant, five languages

Zara meets each caller in their selected language.

Choose English, French, German, Italian or Spanish. Zara starts the corresponding localized assistant for the complete call.

Français Zara
English Zara
Deutsch Zara
Italiano Zara
Español Zara

What it handles

One number, many jobs.

Zara is not a single script for a single task. It answers, qualifies, books, filters and escalates on the same line, in the language the caller speaks.

Answer every call, 24/7

Evenings, weekends and the morning rush are all covered, so the line is never left ringing into nothing.

Qualify the request properly

It asks the follow up questions your best person would ask, so what reaches you is a complete request rather than a name and a vague problem.

Book and prepare appointments

It proposes a slot that fits your opening hours and hands you a prepared appointment to confirm or change.

Speak five languages natively

Zara uses a dedicated localized assistant for English, French, German, Italian and Spanish.

Filter sales and spam calls

Cold sales calls and automated dialers are closed out politely on the line, so they never reach your team.

Escalate emergencies to a human

When a call is genuinely urgent, safety comes before the calendar and the caller is passed to a person straight away.

From call to outcome

Every call ends as something you can act on.

Zara does not just answer, it turns each conversation into a structured outcome: a booking request, a triaged call, a message, a callback. The result is delivered where your business already works, by SMS, email or calendar.

01

Booking request

The caller explains what they need, and Zara asks the follow up questions that make the request usable, capturing the details in full. It proposes a realistic slot, and the appointment becomes real only when your team confirms it.

02

Triage and routing

Urgent calls are identified during the conversation and flagged immediately, with a person alerted rather than a note left in a list. Everything else is queued in order, so a routine question never sits in front of something that cannot wait.

03

Message and callback capture

Name, number, reason for calling and anything else the caller added come back as a clean written summary instead of a voicemail you have to replay. You know what the call was about before you dial back.

04

Handoff into your tools

The summary arrives in the form you already use, an SMS, an email or an entry in your calendar. There is no new system to learn and no dashboard anyone has to remember to open.

Running costs

Answering the phone is never free.

Every call your team picks up is time taken from the work customers actually pay for. Every call nobody picks up after closing is a job that quietly goes somewhere else, and hiring a part time receptionist to cover it means a salary, holiday, sick days and training before the first call is handled well. Zara costs a fraction of that, answers from the first ring, and is never off sick.

No extra headcount

Putting a person on the phone means recruiting, paying payroll taxes, covering holidays and building a rota that still breaks when someone is ill. Zara is one monthly line item that answers every call from day one, with nothing to schedule and nobody to replace.

Your team stops being interrupted

Every ring pulls someone away from the job in front of them, and picking that job back up costs more time than the call itself. When the phone is handled, your people stay on the work, and the small mistakes that come from split attention stop turning into rework.

Nothing leaks after hours

Calls at seven in the evening, on a Saturday, or during the busiest hour of the morning do not wait for you, they go to whoever answers next. Zara takes all of them, so the request stays with your business instead of leaving with the caller.

Scenarios

Three calls, handled well.

The conversations below are worked examples from a live car garage deployment, and the same flow runs unchanged for any business with routine requests, cases to watch and real emergencies.

Scheduled service

A 2019 Clio, booked in under a minute.

Customer Hi, I'd like to book a service for my Clio. It's due this month.

Assistant Of course, happy to help. Which year is your Clio, so the team can prepare the right service?

Customer It's the 2019, petrol.

Assistant Noted, a 2019 Clio for its scheduled service. When would suit you best?

Customer Thursday morning, if you have anything.

Assistant I'll request Thursday morning for you. Shall I keep the number you're calling from for the confirmation?

Customer Yes, this number is fine.

Assistant Perfect. The team will confirm your slot shortly. Thanks for calling, and see you Thursday.

Check-engine light

A steady amber light, handled calmly.

Customer Hello, the engine light just came on in my Golf. Should I be worried?

Assistant Let's have a look together. Is the light steady or flashing, and has the car lost any power?

Customer It's steady, amber. The car drives normally.

Assistant That's reassuring. A steady light means you can keep driving, gently, and have it checked soon. A flashing light would mean stop as soon as it's safe.

Customer Okay. Can I bring it in this week?

Assistant Absolutely. I'll ask the team for a diagnostic slot this week, and they'll confirm the exact time with you.

Customer Perfect, thank you.

Roadside breakdown

Safety first, then the logistics.

Customer My car just stalled at the roadside and won't restart.

Assistant First things first: are you somewhere safe, away from traffic, with your hazard lights on?

Customer Yes, I'm off the road and out of the car.

Assistant Good. If the situation ever feels dangerous, call 112 straight away. For the tow, your insurer's roadside assistance is usually the fastest route.

Customer Okay. And for the repair?

Assistant I'm noting everything down now. The garage will call you back as a priority to plan the repair the moment your car arrives.

The problem

The unanswered phone is the most expensive tool in the shop.

≈ 30 % of calls to garages go unanswered during working hours
8 / 10 of callers who reach voicemail never call back
≈ 40 % of drivers look for a garage outside opening hours

Industry estimates drawn from published call-handling studies. Numbers vary by region and by shop, so validate them against your own front desk.

How it works

Up and running without an IT project.

Zara works with the number you already have. No new line on your sign, no software to install, no IT project to schedule.

  1. 1

    Forward on no-answer

    Your phone rings first, exactly as it does today. If nobody picks up within a few rings, the call forwards to Zara instead of voicemail.

  2. 2

    Zara answers and qualifies

    It greets the caller in their language, understands the vehicle and the problem, and asks the follow-up questions a service advisor would. Breakdowns are triaged for safety before anything else.

  3. 3

    The summary reaches you, your way

    Every call arrives as a structured summary by SMS, email or straight into your calendar, whichever you agreed on. You confirm the slot, and the customer is never told an appointment is booked before you've said yes.

Under the hood

Built on the newest voice AI.

Zara runs on OpenAI's latest realtime speech models, which listen and speak directly rather than passing text through a robotic pipeline, so pauses, accents and interruptions feel natural. Each language runs as its own native agent instead of one voice doing impressions of five. And the demo on this page is the real system, running live in your browser.

Your numbers

Run the math on your own business.

Revenue recovered per month 3 030 €
Staff hours returned per month 21 h
Indicative monthly upside 3 550 €

These are working assumptions, not a quote. We count one missed call in three as a customer who goes elsewhere, and we value returned staff time at an assumed hourly cost. Adjust the inputs to match your own business, and read the result as a direction to check, not a promise.

Compare

Your options, honestly.

Do nothing Outsourced call center Zara
After-hours calls Ring out or land in voicemail Answered from a script, often at extra cost Answered naturally, in five languages, at any hour
Vehicle and fault qualification · A name and a number, rarely more Make, model, symptom, and the follow-up questions that matter
Safety triage on breakdowns · · Built in: safety questions first, then 112 and roadside assistance when needed
Keep your current number Yes, nothing changes Often a new number or a phone menu Yes. One forward-on-no-answer setting
Final say on appointments · Slots sometimes promised on your behalf Always yours. Every request waits for your confirmation
Indicative monthly cost €0, and fewer customers over time €350 to €600 By quote, no commitment

Access

Ready when you are.

This is a private demo on a test line, with no real customer data and no calls sent to your business. It goes live on your own number only after you have heard it, adjusted it and approved it.

Private demo. No real customer data.